The Government of Pakistan has introduced new regulations requiring all Hajj and Umrah operators to have official licenses. This step is being taken to protect pilgrims from fraud and ensure their safety during these important spiritual journeys. The Ministry of Religious Affairs has made it mandatory for all organizers to not only get licenses but also sign service agreements. This move is aimed at increasing transparency and improving the overall experience for pilgrims.
To address any fraud-related issues, a special Complaint Disposal Committee will be set up to investigate accusations. If any operators are found guilty of wrongdoing, they may face strict penalties, including the possibility of being blacklisted from providing services. Additionally, an Appellate Committee will be established to handle any appeals from operators who wish to challenge decisions made against them.
The goal of these new regulations is to improve the standards of service and ensure that all operators are held accountable for their actions. By doing so, the government hopes to provide a safer and better experience for the thousands of people who travel each year to perform Hajj and Umrah. This initiative reflects the government’s commitment to protecting the rights and interests of its citizens, ensuring they can focus on their spiritual journey without worry.
