The international ride-hailing service Yango, a part of the global tech company Yango Group, proudly marks its first year of operations in Pakistan, having established a significant presence in five of the nation’s major cities: Karachi, Lahore, Islamabad, Rawalpindi, and Faisalabad. This milestone highlights Yango’s commitment to revolutionising the mobility industry and delivering unparalleled services to its users and partner drivers.
In just over a year, Yango has made substantial strides in the Pakistani market, showcasing the profound impact of advanced technology, affordable pricing, and stringent safety measures. Yango’s operations have not only enhanced the ride-hailing experience but also instigated positive changes within the mobility industry. Safety remains a top priority at Yango, with continuous improvements ensuring a secure and comfortable experience for all users.
Looking ahead, Yango plans to expand its operations into new cities across Pakistan, further solidifying its presence and extending the overall reach the company has achieved in the past year. The company is dedicated to enhancing safety features and implementing initiatives that will positively impact the Pakistani community.
Yango’s commitment to safety is evident through its extensive safety features. The partner drivers are verified through regular checks of their driver’s licence, photos, and vehicle documents to ensure compliance. The Safety Center in the app provides passengers with tools such as an SOS button to contact local authorities, a Share Route button, and an Emergency Situation button. Passengers can add trusted contacts to automatically share ride details, enhancing security. The SOS button within the app allows passengers to quickly contact local authorities in case of emergencies, and the Share Route feature lets passengers share trip details with contacts from their phone book.
Passengers can view the driver’s rating before booking, and partner drivers can see the passenger’s rating before accepting a ride. A dedicated support incident team handles personal conflicts between passengers and drivers, providing 24/7 assistance.
In its first year, Yango has created a positive impact on the lives of its partner drivers by creating job opportunities and a stable additional earning stream. The company’s advanced technology enhances the customer experience, making urban transport safer and more comfortable. As Yango continues to grow and innovate, it remains steadfast in its commitment to the well-being and safety of its customers and partner drivers.
