The Pakistan Telecommunication Authority’s (PTA) recent Quality of Service (QoS) Survey Report for Q3 2024 has once again solidified Zong 4G’s position as the undisputed leader in Pakistan’s telecom sector. The report, based on extensive testing across 18 cities, revealed Zong 4G’s exceptional performance across key metrics, outshining its competitors.
Zong 4G’s dominance was evident in its blazing-fast broadband speeds. With an average download speed of 21.70 Mbps and an upload speed of 18.48 Mbps, Zong 4G set the benchmark for the industry. This superior performance ensures a seamless user experience for activities like streaming, gaming, and browsing. While Jazz followed closely with impressive speeds, Zong 4G’s significantly lower latency of 22.4 ms provided a decisive edge.
Zong 4G’s commitment to providing a superior user experience extended beyond broadband. The company achieved a remarkable Call Setup Success Rate (CSSR) of over 98% in voice services, ensuring reliable connections. Its Call Completion Time (CCT) ranked first across all surveyed cities, minimizing call delays. The company’s Mean Opinion Score (MOS) of 3.73 further underscored its ability to deliver crystal-clear voice calls.
In SMS services, Zong 4G once again emerged as the leader. With a 98.42% success rate and the fastest average delivery time of 2.73 seconds, Zong 4G ensured reliable and efficient message delivery. While Jazz and Ufone also demonstrated strong performance in SMS delivery, Zong 4G’s speed and reliability set it apart.
The PTA’s Q3 2024 report serves as a testament to Zong 4G’s unwavering commitment to providing the best possible telecom experience to its customers. From blazing-fast internet speeds and reliable voice services to the quickest SMS delivery, Zong 4G continues to redefine the telecom landscape in Pakistan. While competitors like Jazz strive to narrow the gap, Zong 4G’s consistent performance and strategic vision solidify its position as the leading telecom operator in the country.
